Hi Shawn, On Fri, Oct 11, 2002 at 01:15:06PM -0600, Shawn A. Laughlin wrote:
I installed OTRS on a Redhat 7.2 box running sendmail. I frequently get the following error. I can continue by simply reloading the page. And it always works. But it is pretty disconcerting. Any insight as to why I would continue to get this error?
Can't locate object method "new" via package "Kernel::System::DB" \ (perhaps you forgot to load "Kernel::System::DB"?) at \ /home/ccc/OpenTRS/bin/cgi-bin/index.pl line 81.
That's strange! The Kernel::System::DB will be loaded in line 52 of index.pl. Please try 'cd /home/ccc/OpenTRS/bin/cgi-bin/' and then 'perl -cw index.pl'. What is the output? PS: What OTRS release do you use? PS1: In future we'll provide Red Hat RPMs. There is a test RPM on the FTP server. Look at http://lists.otrs.org/pipermail/dev/2002-September/000033.html ([dev] Red Hat RPMs for testing!).
-- Shawn A. Laughlin Network Manager/Director, CCC
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Old programmers never die. They just branch to a new address.