[otrs] Why do I get messages internally?

Hi folks. Thank-you all for your help so far. Our pilot of OTRS is going very well. One bug left. We keep getting emails in OTRS like this: From: OTRS System To: OTRS System Subject: [Ticket#: 2004080910000201] New State 'open'! Created: 08/10/2004 10:56:01 *** THIS IS JUST A NOTE *** The state of your ticket '2004080910000201' has been changed by 'Rajendrakumar Varsani' to 'open'. http://comet2/otrs/customer.pl?Action=CustomerZoom&TicketID=134 Your OTRS Notification Master *** THIS IS JUST A NOTE *** Why? Rajendrakumar Premji Varsani BSc (Hons)