Ekram wrote :
Yes, i saw. what i want to do is update database without touching the old otrs. ie. i want to update the backup sql using update script then import to the new one. Which is i think safe to do. Is it possible to do so?
Hi Ekram, I suggest to install OTRS 2.04 on the new machine, then import the data and then upgrade to OTRS 2.4.7 on the new machine. Or you could do the upgrade in a virtual machine with a copy of the old system and then import the data to the new machine. Regards Alexander -- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 132/5889/0264, DE 814559152 Web: http://www.radprax.de