
Hi Diane, On Wed, Feb 19, 2003 at 12:41:32PM -0800, Diane Shieh wrote:
Before I was able to change the format of the response by changing the order of the lines inside AgentCompose.dtl:
**************************** <textarea name="Body" rows="25" cols="80"> $Data{"Salutation"} $Data{"StdResponse"} $Data{"Signature"}
$Data{"To"} $Text{"wrote"}: $Data{"Body"}
</textarea> *****************************
Now all I see is
$Data{"ResponseFormat"}
Is there somewhere I can change the format of my replies?
Yes, we moved this to the config file. Add the following to your Kernel/Config.pm: [...] # ms_style $Self->{ResponseFormat} = '$Data{"Salutation"} $Data{"StdResponse"} $Data{"Signature"} $Data{"OrigFrom"} $Text{"wrote"}: $Data{"Body"} '; [...] ;-)
=Diane
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "Security is a process, not a product." - Bruce Schneier