When i try to create a ticket using the customer interface i get this error message.
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: MSWin32 Time: Mon Dec 10 11:42:10 2007
Message: Need TicketID!
Traceback (3840):
Module: Kernel::System::Ticket::Article::ArticleCreate (v1.147) Line: 83
Module: Kernel::Modules::CustomerTicketMessage::Run (v1.24) Line: 318
Module: Kernel::System::Web::InterfaceCustomer::Run (v1.20) Line: 704
Module: ModPerl::ROOT::ModPerl::Registry::C_3a_OTRS_otrs_bin_cgi_2dbin_customer_2epl::handler (v) Line: 47
Module: (eval) (v1.37) Line: 203
Module: ModPerl::RegistryCooker::run (v1.37) Line: 203
Module: ModPerl::RegistryCooker::default_handler (v1.37) Line: 169
Module: ModPerl::Registry::handler (v1.99) Line: 30
The users can create tickets. How can i solve this problem?