Interesting…

The archiving module is turned on but I do not see the option under ticket action as described in that document to “Archive Selected Tickets”.

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Christopher T. Kuhn
Sent: Thursday, December 09, 2010 6:07 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Archiving HowTo?

Hi Mik,

Actually we're still working on getting the manual up2date for OTRS 3.0. But I lately posted a mini HowTo for the Archiving feature: http://blog.kuhn-kt.de/?p=527

Am 30.11.2010 um 02:07 schrieb Mikola Rose:

Hi again,

I couldn’t find anything in the manual for 3.01 on how to archive.  Can someone point me the way to a document or how-to that explains this feature?

Mik

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((enjoy))
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Christopher T. Kuhn