On Fri, Feb 26, 2010 at 11:07 AM, Guy Baxter <GBaxter@blackpoolsixth.ac.uk> wrote:

Thanks for the reply. I have created a custom theme and modified that
accordingly.

OTRS would be replacing our current system called Request Tracker by Best
Practical. in RT there is a link to each queue on the main page - I would
like something similar to this if possible, i.e a view for each queue.

The view I would like is achievable by clicking on "my queues" and
clicking on the queue of a ticket in the subqueue - this shows all tickets
within that subqueue.

Is this possible?

Regards,

Guy Baxter

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