Hi,

I search how to have the possibility to change the email ArticleType or the email FollowUp-ArticleType via the interface.

In fact, i want this, because we want to specify a email as Internal when we received a email from an internal person if this reply is not viewable by the customer.

Can you help me ?

Thanks by advance.

Cordialement,

Marc GUYARD
Pôle Services Managés

tel. +33 1 30488296
m.guyard@orange-ftgroup.com
OBIANE
9 parc ariane – bâtiment gaïa – 78284 guyancourt cedex
www.orange-business.com