Hello Ilya,

thank you for your answer. That sounds not good for me - but I'll try a modification.

Have a nice day

Volker

> From: feldpost-@mail.ru
> To: otrs@otrs.org
> Date: Wed, 10 Feb 2010 09:33:52 +0300
> Subject: Re: [otrs] Edit or enter the create timestamp
>
> Hi, Volker.
>
> It seems there's no other way to do this than to update relevant tables directly in your database.
> However, I don't know which tables exactly should be modified to keep the database consistent.
> Please don't try it on the working OTRS installation, this is just my assumption :)
>
> Cheera,
> Ilya Kornev
>
>
> -----Original Message-----
> From: Volker Perlmann <v.perlmann72@hotmail.de>
> To: <otrs@otrs.org>
> Date: Tue, 9 Feb 2010 17:28:01 +0100
> Subject: [otrs] Edit or enter the create timestamp
>
> >
> > Hello all!
> >
> > Because I hat to add some tickets afterwards frequently, it is necessary for me to enter (or - if
> entering ist not possible - to modify) the ticket creation timestamp.
> >
> > Is it possible to realize that? There was a similar question years ago and the answer was "not yet".
> But that was years ago :-)
> >
> > Thanks for your answers
> >
> > Volker
> >

---

Herzig: Verschicke fertige Liebesgrüße als E-Mail!