Hi all, I solve my problem. The problem come from Config.pm I must put this parameter: CustomerUserPostMasterSearchFields => ['sAMAccountName', 'cn', 'mail'], Bye Guillaume REHM Service Informatique Bibliothèque Nationale et Universitaire de Strasbourg 5 rue du Maréchal Joffre BP 51029 67070 Strasbourg tél: 03 88 25 28 43 fax: 03 88 25 28 03 mail: guillaume.rehm@bnu.fr web: http://www.bnu.fr Guillaume Rehm a écrit :
Hi all,
I have a problem to keep incoming mail into OTRS. I'm run OTRS 1.3.2 on Debian sarge with Active Directory integration. When I run /usr/share/otrs/bin/PostmasterPOP3.pl I have this error message: Can't use string ("mail") as an ARRAY ref while "strict refs" in use at /usr/share/otrs/Kernel/System/CustomerUser/LDAP.pm line 161, <DATA> line 225.
If I don't use Active Directory integration I receive correctly message into OTRS.
The POP3 account use to keep incoming mail is also an active directory account with mail property set.
As anyone have any idea ?
Thanks in advance for your help.
Best Regards,