Config Options: Ticket -> Frontend::Agent::Ticket::ViewZoom Ticket::Frontend::PlainView: Greez Daniel -----Ursprüngliche Nachricht----- Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von ValiDOM Gesendet: Montag, 8. Dezember 2008 12:32 An: otrs@otrs.org Betreff: [otrs] Full message / raw view of ticket in OTRS 2.3.x hi, does anybody have an idea where to view the plain (raw) message in OTRS 2.3.x ? The same question was raised up by Kristofer on this list. Quoting "kristofer@xxxxxxxxxxxxxx" Mon, 11 Aug 2008 14:48:55 -0500 (CDT)
I was able to see full message headers prior to OTRS 2.3.x.. but now in 2.3.x, I don't see a link to view the entire raw message.
How can we view the full message with the raw headers from the agent screen?
In general, I got the same issue ... I would need this to find out why OTRS is moving tickets to the "Junk" queue while I do not like to. Thanks a lot! Vali