Hello,

I have installed OTRS 2.3.3 and ITSM 1.2.2.

Before upgrading to ITSM 1.2.2, I had icons such as Location, Config Items in my bar as shown below.

Now I would like to install the following packages.

ITSMTicket-1.1.3.xml

LinkObject2-1.1.3.xml

But receive the errors below.

How can I have the functionalities  Location, Config Item with ITSM 1.2.2?

Thanks in advance,

Aysel

[ OTRS::ITSM 1.2.2 ]

Aysel Pamuk (aysel.pamuk@gantek.com) 13:15:25 - 01/19/2009

Error: Sorry, can't install/upgrade package, because the framework version required by [..]

Comment:
Bug Report:
Traceback:	ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Mon Jan 19 13:15:27 2009 Message: Sorry, can't install/upgrade package, because the framework version required by the package (2.2.8;2.2.x CVS;) does not match your Framework (2.3.3)! Traceback (26070):    Module: Kernel::System::Package::_CheckFramework (v1.85) Line: 1789    Module: Kernel::System::Package::PackageInstall (v1.85) Line: 347    Module: Kernel::Modules::AdminPackageManager::Run (v1.65) Line: 1316    Module: Kernel::System::Web::InterfaceAgent::Run (v1.35) Line: 824    Module: /opt/otrs/bin/cgi-bin/index.pl (v1.87) Line: 47