Hi Eric, On Fri, Aug 12, 2005 at 04:58:06PM +0200, Eric Voisard wrote:
I'm actually trying to make otrs 2.0.1 run on our Apache 2.0.54 installation with mod_perl 2.0.1 freshly installed as a loadable module. So "two dot something" everywhere.
What's the version of CGI.pm? With mod_perl2 2.x you should use at least
CGI.pm 3.10. Also try the following settings in your apache config, that
works for me on debian unstable:
-----
ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/"
Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"
Perlrequire /opt/otrs/scripts/apache2-perl-startup.pl
# Apache::Reload - Reload Perl Modules when Changed on Disk
PerlModule Apache2::Reload
PerlInitHandler Apache2::Reload
PerlModule Apache2::RequestRec
Unfortunately it fails.
Are you getting error messages?
I've seen a couple of old posts in this mailing list archive, but so far nothing worked in my case.
So, I still need to investigate, but I'd like to be sure that either otrs 2.0.1 is made for mod_perl 2 (that is, it uses the new API and not depreciated 1's functions), or if it still contains calls "a la" mod_perl 1 and needs the "PerlModule Apache2::compat" stuff, plus what I still don't know.
The problem is the compartibility between mod_perl and CGI.pm amd not OTRS. Because the API of mod_perl2 changed somehwere around 1.999.x you have to use CGI.pm till 3.05, if you are using mod_perl2 1.x. With mod_perl2 2.x you should the newest CGI.pm.
Notice that I'm running Solaris/SPARC, but nothing was installed from some Sun's packages. They were all fresh tarballs that I compiled on the machine. Note also that otrs (which works nice in cgi mode, runs in a virtual host)
That should be all OK. I'd need more error messages, maybe I can help you better then. Best regards, Chistian -- ((otrs)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!