Am 30.10.2015 um 08:44 schrieb Sander Goudswaard <s.goudswaard@westerscheldetunnel.nl>:

Sorry Jan, but your OTRS version is really too old…

Yes, I know that, but can’t do much unless business accepts that ...

See this bug:

http://bugs.otrs.org/show_bug.cgi?id=9345

That’s exactly the information I was looking for (and didn’t find by myself)! Sander, you made my day! :-D