19 May
2010
19 May
'10
2:52 a.m.
Hi, On 18.05.2010, at 19:42, TechFan wrote:
Ok. I think I got it now. I searched the closed tickets and found there is a closed notification message attached to the ticket. . .but I did not receive the email. . .I get all other notifications just fine. . .why would this custom one be different?
Good question. Any unusual info in the otrs, apache, system, database logfiles ? Freundliche Grüße / Kind regards Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project