Re: [otrs] Upgrade to 2.4.6

For sure! We did that to address issue 3667 [http://bugs.otrs.org/show_bug.cgi?id=3667] : In some notifications, links were generated to [host][prefix]/index.pl - this would cause issues for FastCGI users. Therefore we decided to rename the fines in fcgi-bin to match with the files in cgi-bin. This should have been in the release notes... but I guess not that many people tend to use FastCGI. Regards, Michiel -- Michiel Beijen R&D OTRS AG Norsk-Data-Str 1. 61352 Bad Homburg Germany T: +31 (0) 6457 42418 F: +49 (0) 9421 56818-18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann CU@ CeBIT 2010 in Hannover (Germany) and get to know more about OTRS at booth no. C37, in hall 2 from March 2-6, 2010! http://bit.ly/4qLvqm On Thu, Jan 14, 2010 at 9:22 AM, Gerrit Tamboer wrote:

I would like to add that all fastpl files have been renamed from .fpl to .pl in 2.4.6. (/opt/otrs/bin/fcgi-bin/)

So  fix ur apache config!

Met vriendelijke groet,

Gerrit Tamboer

Halma Automatisering

Email: gerrit@halma.nl

www: http://www.halma.nl/

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From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of dnk Sent: woensdag 13 januari 2010 22:26 To: User questions and discussions about OTRS. Subject: Re: [otrs] Upgrade to 2.4.6

Typically, when an RPM updates a system, it will back up key config files, etc.

Here is an article talking about .rpmnew and .rpmsave files, etc. and how to deal with them.

http://www.linux.com/archive/feature/121476

D

On 2010-01-13, at 1:09 PM, Stephan Lang wrote:

Hi @all,

as this is a recurring Question which kept me searching for a while before getting answered here, I’d like to repeat my request to add a

UPDATING or PATCHING file and point to this file in the UPGRADING and INSTALL files.

Hi Marco,

I can’t follow you, would you mind explaining what you mean to Linux newbie’s like me?

Yours sincerely

p.p. Stephan Lang System Administrator

Tel.: +49 9180 189-276 Fax.: +49 9180 189-55276 E-Mail: stephan.lang@bockonline.de Internet: http://www.bockonline.de

________________________________

Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Marco Vannini Gesendet: Mittwoch, 13. Januar 2010 20:39 An: User questions and discussions about OTRS. Betreff: Re: [otrs] Upgrade to 2.4.6

Hi both,

I've just did it. as in similar operation with rpm(s) it will create file.ext.rpmnew... pay attention to that and move as appropriate.

See You.

MV

On Wed, Jan 13, 2010 at 8:33 PM, Martin Edenhofer  wrote:

Hi Gordon,

in patch level (e. g. 2.4.5 to 2.4.6) just upgrade the new RPM, restart your web server  and everything is fine.

1) rpm -Uvh otrs-2.4.6.xxx.rpm

2) /etc/init.d/apache restart

Done.

 -Martin

On 13.01.2010, at 13:02, Gordon O'Brien wrote:

My first install of otrs was 2.4.5. on Linux from an rpm package. I am interested in upgrading to v2.4.6 but I am unsure of the procedure. Do I follow the same procedure as for the 2.3 to 2.4 rpm upgrade in the Admin documentation?

Thanks

Gordon

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