Hi!

 

How can I fix this error? I’ve googled around, but none of the documents I’ve found gave me a clue:

 

ERROR: OTRS-CGI-46 Perl: 5.16.3 OS: linux Time: Wed Dec  6 10:17:39 2017

 

Message: No State for pending reminder found!

 

RemoteAddress: xxx.xxx.xxx.xxx

RequestURI: /otrs/index.pl?Action=AgentDashboard

 

Traceback (12976):

   Module: Kernel::System::State::StateLookup Line: 589

   Module: Kernel::Output::HTML::Dashboard::TicketQueueOverview::Run Line: 76

   Module: Kernel::Modules::AgentDashboardCommon::_Element Line: 852

   Module: Kernel::Modules::AgentDashboardCommon::Run Line: 532

   Module: Kernel::System::Web::InterfaceAgent::Run Line: 1055

   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 40

   Module: (eval) (v1.99) Line: 207

   Module: ModPerl::RegistryCooker::run (v1.99) Line: 207

   Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 173

   Module: ModPerl::Registry::handler (v1.99) Line: 32

 

 

Your help will be higly appreciated!

 

Edson Richter

 

 

 

Enviado do Email para Windows 10

 

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