I use OTRS since 1.2 version, the notifications for user or
agents are work very fine in old versions. In this month I install OTRS 2.2.5
version in REDHAT 5. The auto response and message for the administrator work
very fine but the all notifications for agent or user dont work. I receive this
error:
Sat Mar 15 11:39:15 2008 |
notice |
OTRS-CGI-10 |
Sent agent 'NewTicket' notification to 'groldan@gennassis.com'. |
Sat Mar 15 11:39:15 2008 |
error |
OTRS-CGI-10 |
Can't use from: ! Enable debug for more info! |
Sat Mar 15 11:39:14 2008 |
notice |
OTRS-CGI-10 |
Sent agent 'NewTicket' notification to 'fsarria@gennassis.com'. |
Sat Mar 15 11:39:14 2008 |
error |
OTRS-CGI-10 |
Can't use from: ! Enable debug for more info! |
Sat Mar 15 11:39:13 2008 |
notice |
OTRS-CGI-10 |
Sent auto response (SendAutoReply) for Ticket [2008031510000013]
(TicketID=32, ArticleID=) to 'Fernando Sarria <fsarria@gennassis.com>'. |
Sat Mar 15 11:39:12 2008 |
error |
OTRS-CGI-10 |
Can't use from: ! Enable debug for more info! |
I enable debug but I have the same result.
Please, someone to know what is the problema?
Thanks in advance for your help, Fernando
Sarria