Using the customer-facing website (via Customer.pl), I created a new customer user.  The new customer user was sent the following email. 

I’d like to be able to have an agent/user be notified that a new customer user has been created so that the agent can ensure the account is set up correctly.  How do I do that?

Thanks,

–Ken

Subject: New OTRS Account!

Hi [firstname],

you or someone impersonating you has created a new OTRS account for you (Christine Twist).

Login: [firstname.lastname>@oasolutions.ca]

Password: <password>

http://[myserver.company.ca]/otrs/customer.pl

Your OTRS Notification Master