Am 18.04.2016 um 10:31 schrieb Dreyer, Jan, SCM-IT <Jan.Dreyer@bertelsmann.de>:Hi @ll.I already posted this on otterhub, but I thought the audience may be bigger when writing to you, too:
I'm facing the following problem when trying to upgrade our OTRS-ITSM from 3.3.5 to 4.0.16:
We are using some change_freetext fields for storing Meta information about a change. When upgrading our test system the extra fields vanished.I assume they should get migrated like the old freetext fields in OTRS 3.0, but nothing: neither the old freetext fields exist in the database, nor a corresponding dynamic field.
Is this a known issue? I couldn't find anything in web- or forum search. Anyone her who is able to help with a hint to the right direction, so I don't have to dig into the code of the migration scripts?!
Jan
No response to this yet. I cannot believe we there is no-one who was using free-text fields with ITSM 3.X and already upgraded to 4.X :-(
Regards
—
Jan Dreyer
IT Administrator — Operations — A-SCM-IT IOX Expert
IT Administrator — Operations — A-SCM-IT IOX Expert
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