Re: [otrs] Cron jobs creating error email? - GenericAgent.pl & UnlockTickets

Hi, On Thu, May 10, 2007 at 11:52:52AM +0100, Mike Dent wrote:

Hi, since I installed the cron jobs for user OTRS, I am now getting several emails with an error in them.

the error is:-

DBI::db=HASH(0x871f038)->disconnect invalidates 1 active statement handle (either destroy statement handles or call finish on them before disconnecting) at /opt/otrs/Kernel/System/DB.pm line 223, <PRODUCT> line 4.

The jobs which I am seeing the error from up to now are:-

Cron $HOME/bin/GenericAgent.pl -c db >> /dev/null

Cron $HOME/bin/GenericAgent.pl >> /dev/null

Cron $HOME/bin/UnlockTickets.pl --timeout >> /dev/null

OTRS 2.1.7, CGI and Ubuntu 6.10.

Are these anything to worry about?

No, you don't have to worry on them. However, the problem is reported in our bugtracking system on http://bugs.otrs.org

Mike

-- Christian ((otrs)) :: OTRS GmbH :: Norsk-Data-Strasse 1 :: 61352 Bad Homburg Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftsführer: André Mindermann, Martin Edenhofer Handelsregister: HRB 9452 Bad Homburg Steuernummer: 003/240/97521