Can you share some information about how you're trying to set up OTRS on your system?

I ran into that yesterday when setting up OTRS - but what happened is that I didn't have everything in $OTRS_HOME where $OTRS_HOME = $HOME

I had originally tried to set up otrs outside my otrs user home. I gave up.

Liz

On 2/6/07, Amit Jain < Amit.Jain@alepo.com> wrote:
Hello,
 
I am facing while browsing the Public web interface for adding FAQ for my organisation. The error is

Error: Module 'Kernel::Modules::' not found!

Comment:
Traceback: ERROR: OTRS-CGI-09 Perl: 5.8.0 OS: linux Time: Wed Feb  7 08:19:56 2007

Message: Module 'Kernel::Modules::' not found!

Traceback (1382):
   Module: Kernel::System::Web::InterfacePublic::Run ( v1.9) Line: 191
   Module: /opt/otrs/bin/cgi-bin/public.pl (v1.3) Line: 47
Can some one help me out.
 
Regards,
Amit Jain

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