Re: [otrs] OTRS Badly Requires a Forum, Does It Not??

On Thu, 17 Nov 2005, Mark Nernberg wrote:

On 11/17/05 1:01 AM, "KartheeK" wrote:

...

Hello Everybody,

I think OTRS requires a discussion forum, which would help the whole OTRS community to clarify their doubts. And one solution is to set up a phpBB, or We can request linuxquestions.org to start a separate Forum for OTRS on their site. What do the OTRS Makers fell about this??

While I am not one of the makers, I see nothing wrong with it.

However, considering that this list is searchable and threaded on the OTRS home site, and can be subscribed to by anyone, I cannot see a real need for it.

Maintaining the forum could be a pain in the a**, too. In short: this list works quite well -- there's no need for open forums.

I dont understand the point of things like phpbb when you have mailing lists. What can phpbb do that we can't do with an email list ?