are you trying to use NTLM integrated login?
 

-Andy Lubel

 

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of david.zeissler@gutmann.at
Sent: Thursday, May 10, 2007 11:04 AM
To: otrs@otrs.org
Subject: [otrs] No $ENV{REMOTE_USER}

Hi List,

 

I’m try to setup OTRS using Microsoft LDAP as Backend for Customer & Agents. For the Login I want to use Http Basic Auth.

 

By now I can login with my LDAP-User, but when I activate the following lines

$Self->{AuthModule}=Kernel::System::Auth::HTTPBasicAuth;

$Self->{Customer::AuthModule}=Kernel::System::CustomerAuth::HTTPBasicAuth;

 

I get the following message in the OTRS-Log:

 

[Notice][Kernel::System::Auth::HTTPBasicAuth::Auth] User: No $ENV{REMOTE_USER} !(REMOTE_ADDR: 127.0.0.1).

 

What do I have to do so that OTRS get the current user?

 

I’m using OTRS 2.1.7 + Windows Server 2003 (Apache, mysql)

 

Greetings, david