Hello All,

I have a problem of notification.

Fixed in 2.2.5

 - (2008/01/14) Fixed bug# 977 - No agent notification for new ticket from

    webinterface if CustomerGroupSupport is enabled

I have a notification for a new ticket, but I didn’t notif when the customer update its tickets.

Where can I make this configuration? In SysConfig or in a particular file ?

Thanks for your help.

Best Regards,

Benoit DAVAUT