Martin, Thanks, we are all set. Adler -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Martin Edenhofer Sent: Wednesday, January 12, 2005 3:47 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] OTRS email Hi Eliacin, Adler Eliacin wrote:
I want a copy of all IT helpdesk tickets to go to otrs@domain.com email box, and I want the email to go to the OTRS db. I need help setting up the Pop and modules so I can receive OTRS email and send OTRS emails. I have install 1.2.4. Below is a copy of my error
We need more info about your problem to solve it. Anyway, the error message below [...] Message: Can't connect to localhost: Unknown error! Traceback (3576): Module: Kernel::System::Email::SMTP::Send (v1.6) Line: 152 Module: Kernel::System::Email::Send (v1.3) [...] means the OTRS SMTP module (to send emails via a smtp host) can't connect to localhost. The return error message from the perl Net::SMTP module is "Unknown error!". :-/ Anyway, you need to look/work on your smtp settings.
Adler adlere@gmail.com
Error: Can't connect to localhost: Unknown error! Comment: Bug Report: Top of Form[PARA]Bottom of Form Traceback: ERROR: OTRS-CGI-20 Perl: 5.8.0 OS: MSWin32 Time: Tue Jan 11 17:01:22 2005 [NL][NL]Message: Can't connect to localhost: Unknown error! [NL][NL]Traceback (3576): [NL] Module: Kernel::System::Email::SMTP::Send (v1.6) Line: 152 [NL] Module: Kernel::System::Email::Send (v1.3) Line: 108[NL] Module: Kernel::Modules::AdminEmail::Run (v1.12) Line: 117[NL] [...]
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