Hi everybody!
 
I would like to add additional freetext fields to my OTRS implementation, does anybody knows how to do it? I'm trying to understand the Ticket structure but it has been impossible. Can you help me please??
 
Thanks in advance.
Regards
 

---

¡Lucha por tus ídolos o hunde al personajes que quieras! ¡Vota a favor o en contra de los más famosos! ¡Nuevo MSN Populus!