Verify that the password you have
configured for the POP3 account is accurate. Sounds like it is incorrect and
when it tries to use the incorrect password, after so many attempts, the
account is locked out.
Nathan Campbell
Systems Administrator
n.campbell@dalsym.com
214-871-4026
http://www.dallassymphony.com
From:
otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Beugen, Peter van
Sent: Tuesday, January 02, 2007
3:38 PM
To: User questions and discussions
about OTRS.org
Subject: RE: [otrs] POP3 locks
Do you have a POP3
(?IMAP) server running??
(Dovecot / Cyrus /
… ???)
Regards,
Peter van Beugen
Van:
otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens Mike Hayward
Verzonden: dinsdag 2 januari 2007
21:54
Aan:
Onderwerp: [otrs] POP3 locks
Every time my OTRS connects to my pop server, the account
is locked, then each time OTRS attempts to connect, or if we try to log in via
web mail, the connection is refused, telling us to check auth details etc.
When telnetting into the server, we log on and it
says mailbox locked. It seems the only way we can unlock it is to delete the
mail box.
Any ideas how we can resolve this one? Quite
important.
Thanks
Mike Hayward