hi,

I mail several times reagrading upgrade issue. I am facing a problem while upgrading from 2.04 version to 2.47.
I followed every steps  its upgraded nicely but there is a very big problem encountered. The image will tell the story.
I got the following syslog while selecting any ticket.

JJun 30 19:04:14 newotrs-oslo OTRS-CGI-1[1429]: [Error][Kernel::System::Ticket::TicketAccountedTimeGet][Line:6414]: ERROR: relation "time_accounting" does not exist, SQL: 'SELECT time_unit FROM time_accounting WHERE ticket_id = ?'
Jun 30 19:04:14 newotrs-oslo OTRS-CGI-1[1429]: [Error][Kernel::System::User::GetUserData][Line:144]: Need User or UserID!
Jun 30 19:04:14 newotrs-oslo OTRS-CGI-1[1429]: [Error][Kernel::System::Ticket::Permission][Line:3001]: Need TicketID!
Jun 30 19:04:14 newotrs-oslo OTRS-CGI-1[1429]: [Error][Kernel::System::Ticket::Permission][Line:3001]: Need TicketID!
Jun 30 19:04:14 newotrs-oslo OTRS-CGI-1[1429]: [Error][Kernel::System::Ticket::Permission][Line:3001]: Need TicketID!
Jun 30 19:04:14 newotrs-oslo OTRS-CGI-1[1429]: [Error][Kernel::System::Ticket::Permission][Line:3001]: Need TicketID!
Jun 30 19:04:14 newotrs-oslo OTRS-CGI-1[1429]: [Error][Kernel::System::Ticket::Permission][Line:3001]: Need TicketID!
Jun 30 19:04:14 newotrs-oslo OTRS-CGI-1[1429]: [Error][Kernel::System::Ticket::Permission][Line:3001]: Need TicketID!
Jun 30 19:04:14 newotrs-oslo OTRS-CGI-1[1429]: [Error][Kernel::System::Ticket::Permission][Line:3001]: Need TicketID!
Jun 30 19:04:14 newotrs-oslo OTRS-CGI-1[1429]: [Error][Kernel::System::Ticket::Permission][Line:3001]: Need TicketID!
Jun 30 19:04:14 newotrs-oslo OTRS-CGI-1[1429]: [Error][Kernel::System::Ticket::Permission][Line:3001]: Need TicketID!
Jun 30 19:04:14 newotrs-oslo OTRS-CGI-1[1429]: [Error][Kernel::System::Ticket::Permission][Line:3001]: Need TicketID!
Jun 30 19:04:14 newotrs-oslo OTRS-CGI-1[1429]: [Error][Kernel::System::Ticket::LockIsTicketLocked][Line:4864]: Need TicketID!
Jun 30 19:04:14 newotrs-oslo OTRS-CGI-1[1429]: [Error][Kernel::System::Ticket::Permission][Line:3001]: Need TicketID!
Jun 30 19:04:14 newotrs-oslo OTRS-CGI-1[1429]: [Error][Kernel::System::Ticket::LockIsTicketLocked][Line:4864]: Need TicketID!
Jun 30 19:04:14 newotrs-oslo OTRS-CGI-1[1429]: [Error][Kernel::System::Ticket::Permission][Line:3001]: Need TicketID!
Jun 30 19:04:14 newotrs-oslo OTRS-CGI-1[1429]: [Error][Kernel::System::Ticket::Permission][Line:3001]: Need TicketID!
Jun 30 19:04:14 newotrs-oslo OTRS-CGI-1[1429]: [Error][Kernel::System::Ticket::LockIsTicketLocked][Line:4864]: Need TicketID!
Jun 30 19:04:14 newotrs-oslo OTRS-CGI-1[1429]: [Error][Kernel::System::Ticket::Permission][Line:3001]: Need TicketID!
Jun 30 19:04:14 newotrs-oslo OTRS-CGI-1[1429]: [Error][Kernel::System::Ticket::LockIsTicketLocked][Line:4864]: Need TicketID!
Jun 30 19:04:14 newotrs-oslo OTRS-CGI-1[1429]: [Error][Kernel::System::Ticket::Permission][Line:3001]: Need TicketID!

Could you help me.Please let me know.

-Ekram