Hi Eddie, On Tue, Oct 29, 2002 at 11:41:27AM -0800, Eddie Urenda wrote:
We have upgraded to OTRS Beta 8 and have most everything working correctly except for the option that enables standard response selections to be forms (this was working fine in beta 7).
In Config.pm we have the following set:
$Self->{StdResponsesMethod} = 'Form';
Yet all the standard responses appear as links. Is there anything else that needs to be changed for the standards responses (of which we have many) to appear as a drop-down form?
Nothing! But if you use mod_perl you have to restart the webserver. It works on Beta 8.
-Eddie
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "The number of Unix installations has grown to 10, with more expected." The Unix Programmer's Manual, 2nd Edition, June 1972