Hello I am facing the following problem: No
mails are sent of any event to the agents. The error I get in the log is the
following:
[Mon Sep 21 16:07:10
2009][Notice][Kernel::System::Ticket::Article::SendAgentNotification] Sent
agent 'NewTicket' notification to 'igutierrez@inmagusa.com'.
[Mon Sep 21 16:07:10
2009][Error][Kernel::System::Email::SMTP::Send][116] Can't use from '':
550Requested action not taken: mailbox unavailable
! Enable Net::SMTP debug for more info!
I think I am missing the definition of an
e-mail to be used, but where should I define it.
Thanks,
Agustín de Landa