on rh like system you should start otrs service<div><br></div><div>chkconfig --level 2345 otrs on</div><div><br></div><div>to start it</div><div><br></div><div>service otrs start</div><div><br></div><div>This will put in your crontab postmastermailbox.pl </div>

<div><br></div><div>MV</div><div><br></div><div>ubuntu should have something like this. <br><br><div class="gmail_quote">On Thu, Oct 1, 2009 at 7:26 PM, Matt Veilleux <span dir="ltr">&lt;<a href="mailto:matt.veilleux@rsu34.org">matt.veilleux@rsu34.org</a>&gt;</span> wrote:<br>

<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">








<div lang="EN-US" link="blue" vlink="purple">

<div>

<p>Hi,</p>

<p>I am a both a linux and OTRS newbie so bear with me please.
I have installed OTRS on Ubuntu and have begun configuring things. I have
entered pop3 accounts for each queue for users to submit tickets too, only
problem is I cannot figure out how to get OTRS to check the pop3 accounts
automatically. From the postmaster mail account portion of the admin area I can
click run now on each and the emails appear in the proper queue so I know they
are configured correctly. I have read I need to set up a cron job to do this
automatically but am lost. Any help or guidance on what to edit in the cron
file would be greatly appreciated, thanks.</p>

<p> </p><font color="#888888">

<p>Matt</p>

</font></div>

</div>


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