Hi, On 28.06.2010, at 19:25, Murilo Moreira de Oliveira wrote:
As I've discussed on http://bugs.otrs.org/show_bug.cgi?id=5498, I and I think several other people need some improvements on ACL feature. It seems that bugs/improvements reported on bug tracker about ACLs take very long time to be fixed/implemented and, in my opinion, ACLs give the flexibility needed in a more complex production environment. Flexibility not reached only with options available on Sysconfig. Please, read my comments on bug tracker and give a feedback! I really need those functionalities until OTRS 3.0 release.
I really like your ideas. If you would be fine with having this done on a commercial base - you said you “really need those functionalities” - I could think that the project could make this part of the standard framework maybe - not sure, but this way you would get your setup done. Kind regards Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project