[otrs] Changing ownership on ticket move

Hello to all, We have our queues set up so there is a central queue which is monitored by our support staff. Tickets in that queue are then moved manually by the support staff to specific working queues. Our problem is that when the original ticket (owner/responsible are both set to root@localhost) is moved to another queue, the owner/responsible fields are set to the name of the person who moved the ticket. We would like for the owner/responsible fields to remain the default value (root@localhost) until a technician grabs the ticket and makes him/herself the owner. Do we need to adjust a setting in sysconfig? If so, which setting? Thanks for any suggestions, Patrick Dillon Aleris International