3 Feb
2004
3 Feb
'04
6:26 p.m.
Hi Matteo, On Tue, Feb 03, 2004 at 09:11:41AM +0100, Matteo Sgalaberni wrote:
The the first customer entry wins.
The ticket at what customer it's associated?
With the first customer.
Mhm, I tryed. And the answer it's a little different.
All emails sent via POP3 to open Ticket are associated with none customer!
That's "normally" not correct. Did you try it with OTRS 1.2? If not, please try it.
Matteo
Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!