Hi Altangerel,
The Flash player probably is installed, but might not be associated with
your browser properly.
This might be due to restrictions set by your system administrator.
If you can't work with Flash on your PC's because of such restrictions, you
can disable the 7 Day Stats in the Dashboard under Settings on a per-user
basis. Alternatively, you can disable it system-wide in Sysconfig under
Ticket > Frontend > Agent::Dashboard > DashboardBackend###0250-TicketStats
or you can restrict the module to a certain permission group by specifying
one or more groups in the 'Group' field here.
-
Michiel Beijen
R&D
OTRS AG
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61352 Bad Homburg
Deutschland
T: +31 (0) 6457 42418
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Mindermann (CEO), Martin Edenhofer
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On Thu, Oct 29, 2009 at 7:42 AM, Altangerel
Hi all,
I'm using OTRS 2.4.4. The 7 Day Stat panel on the dashboard does not show anything and there is only error report. Unable to load Flash content. The Charts Control requires Flash Player 9.0.45 or higher. You can download the latest version of Flash Player from the Adobe Flash Player Download Center < http://www.adobe.com/go/getflashplayer>. However I've installed adobe flash player on both site server and client, that error message never changed.
What is the solution?
-- Altangerel Ganbold
Watch out you don`t get crushed under somebody else`s wheel of fortune. Stanislaw Jerzy Lec
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