Hello, I have a question: Im testing the "fast" (speed wise) way to install OTRS and I have everything working but I cant help but feel that I have either overlooked something in the documentation or it just isnt there. I have gotten to the part: ===================================== You may want to use a mod_perl startup script. Compiled modules on startup (speed!)! Use the mod_perl startup script which comes with otrs (scripts/apache-perl-startup.pl). - Change the default startup script location of your httpd to $OTRS_HOME/scripts/apache-perl-startup.pl in httpd.conf [...] # load all otrs modules Perlrequire /opt/otrs/scripts/apache-perl-startup.pl [...] Edit the scripts/apache-perl-startup.pl script: - Establish datababase connections on process startup (httpd). [...] use Apache (); use Apache::DBI (); Apache::DBI->connect_on_init('DBI:mysql:otrs', 'otrs', 'some-pass'); # Apache::DBI->connect_on_init($data_source, $username, $auth, \%attr) [...] ====================================== Now, heres my apache-perl-startup.pl (establish database connections on process startup section only) ====================================== use Apache (); use Apache::DBI (); Apache::DBI->connect_on_init('DBI:mysql:otrs_dev', 'otrs', 'somepassthatiwontpaste'); use DBI (); use DBD::mysql (); ====================================== Do I need to comment out some lines from the Kernel/Config.pm now? I have 2 database connection strings and would prefer that they be loaded from the startup.pl file. When I comment out the database connection lines in the Kernel/Config.pm file, I get errors connecting to the database. In fact I have set the Apache::DBI username to something that doesn't even have privs on the database but cant see where it actually uses that Apache::DBI "preloaded" connection(I don't get errors). Theoretically my apache-perl-startup.pl should look like this if I use the preload function (but im not sure how to call it with Kernel/Config.pm though, hence the email): ====================================== use Apache (); use Apache::DBI (); Apache::DBI->connect_on_init('DBI:mysql:otrs_dev', 'otrs', 'somepassthatiwontpaste'); #use DBI (); #use DBD::mysql (); ====================================== Shouldn't I be able to edit the Kernel/Config.pm file to use the Apache::DBI as opposed to making a new DBD::mysql connection? Thanks in advance to anyone who can help me understand this option! Andy Lubel OTRS 2.04 / MAC OSX 10.4.6