On Thu, 5 Mar 2015 15:23:54 +0100
Jakub Szczepa?czyk
Hi,
we have problem with PostaMasterMailbox hanged up. We use 4.0.6 on Windows but same situation was on 3.3.8. Mail configuration have POP3S protocol set up. In OTRS log i found:
[Wed Mar 4 15:50:07 2015][Info][Kernel::System::Ticket::TicketCreate] New Ticket [2015030420000092/Mail2] created (TicketID=751,Queue=CC,Priority=3 normal,State=new) [Wed Mar 4 15:50:07 2015][Info][Kernel::System::Ticket::TicketCreate] New Ticket [2015030420000109/Mail2] created (TicketID=752,Queue=CC,Priority=3 normal,State=new) [Wed Mar 4 15:50:10 2015][Notice][Kernel::System::EmailParser::PartsAttachments] Totally empty attachment part (1
[Wed Mar 4 16:30:01 2015][Notice][Kernel::System::PID::PIDCreate] Can't create PID PostMasterMailbox, because it's already running [Wed Mar 4 16:40:01 2015][Notice][Kernel::System::PID::PIDCreate] Can't create PID PostMasterMailbox, because it's already running
[Wed Mar 4 16:50:01 2015][Notice][Kernel::System::PID::PIDCreate] Removed PID (PostMasterMailbox/MAIL/5320, because 1 hour old!
And after that OTRS start to get mails from the beginning.
When OTRS work as i described above after few hours CPU of server is used in 100% by many of perl.exe processes.
Any ideas?
Hi Jakub, Could you try to delete records in PROCESS_ID table in your database?