Log in as admin rights, the go to admin section, and select admin
notification.
Send an email that way, and look for errors. Let us know what you find
Tom French
-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
Stephen Gebbie
Sent: Thursday, July 06, 2006 6:27 AM
To: otrs@otrs.org
Subject: [otrs] otrs wont send email
hi
have just installed otrs & it doesnt send out mails.
nothing on receipt of a new ticket & nothing when i send a mail from the
ticket interface.
tha log file doesnt show anything:
newstage# more /tmp/otrs.log
[Thu Jul 6 02:49:43 2006][Notice][Kernel::System::Ticket::TicketCreate]
New Ticket [2006070610000027/t2] created
(TicketID=33,Queue=Raw,Priority=3 normal,State =new)
[Thu Jul 6 02:49:43
2006][Notice][Kernel::System::Ticket::Article::ArticleSend] Sent email
to 'xx.xx@xx.com' from 'OTRS System