Hooman Mesgary
Mon, 07 Jul 2008 07:00:56 -0700

Hi,
When a customer add a new ticket, the system set the owner to
'[EMAIL PROTECTED]'. what should I do to change it to the customer?
I mean: I want otrs set the owner of every ticket to the customer who made
that ticket, not the [EMAIL PROTECTED]
Regards,
-Hooman


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http://mesgary.com
  

Have you found any solution????