Hi Hax,
Why not making a webform in php/javascript/... that mails the content to
your otrs system?
it is a setup made in 5 minutes ..
In case that they dont need the follow up in otrs ofcourse
2008/12/18 chris
Hey all, I've been looking for a way to let customers just go to my support page and fill out a web form to submit a ticket. Is there a built-in function to do this or am I going to have to learn perl to get this to work. I've been looking at modifying the Framework::Customer::Auth::HTTPAuth script to feed httpauth a generic login, but no dice so far.
Thanks
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