
* Gerald Young
Check your Queue's System Address.
Which setting is that? It happens for all queues...
We have defined (within Framework -> Core): NotificationSenderName = OTRS Benachrichtigung NotificationSenderEmail = otrs@
Yet notification mails are sent like this:
Date: Thu, 3 Nov 2011 10:18:09 +0100 From: OTRS Benachrichtigung
To: ralf.hildebrandt@charite.de Subject: [GB-IT#2011110310000112] New ticket notification! (Test der Benachric [...]) X-Mailer: OTRS Mail Service (3.0.11) Is this a known bug?
-- Ralf Hildebrandt Geschäftsbereich IT | Abteilung Netzwerk Charité - Universitätsmedizin Berlin Campus Benjamin Franklin Hindenburgdamm 30 | D-12203 Berlin Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962 ralf.hildebrandt@charite.de | http://www.charite.de