21 Dec
2010
21 Dec
'10
1:36 p.m.
So I went into stats and tried to create a ticketlist report to show open tickets by tech...But either my install is broken or I'm blind since I can't find a field that shows who owns the ticket or who it's locked to. Can anyone shed some light? Thank you, Jason Loven Manager - Technical Services Computer Associates, Inc. 36 Thurber Blvd, Smithfield RI 02917 Phone: (401)232-2600, Fax: (401)232-7778 Email: jloven@caisoft.commailto:jloven@caisoft.com Web: http://www.caisoft.com/blocked::http://www.cainetserv.com/