Hi Mike,
 
Thank u for quick reply.
 
i wanted to check if multiple timezones can be set in otrs i.e. an agent in US in EST timezone creates a ticket it should be in EST,if agent is in PST then time created to be in PST and similarily if in india in IST.
 
 
Ravi Shankar


From: James Michael DuPont <mike.dupont@otrs.com>
To: ravi shanker <rshanker_ch@yahoo.com>; User questions and discussions about OTRS. <otrs@otrs.org>
Sent: Thursday, 8 March 2012 8:15 PM
Subject: Re: [otrs] Multiple timezones in otrs

Hello Ravi,
please see the calendar options in the docs,
http://doc.otrs.org/3.1/en/html/time.html#time-settings
thanks,
mike

On Thu, Mar 8, 2012 at 3:26 PM, ravi shanker <rshanker_ch@yahoo.com> wrote:
> Hi,
>
> Need info regarding setting up of multiple timezones in otrs,as my
> users-agent interface are 3 different timezones i.e. IST,EST,PST.
> Please let know if this configurable
>
> Ravi Shankar
>
>
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