Nils Breunese (Lemonbit) wrote:<br>&gt; tatat tanakanok wrote:<br>&gt;&gt; OTRS&#39;s Ticket Zoom View shows only one message in this page.<br>&gt;&gt; I would like the OTRS&#39;s Ticket Zoom View to show all messages in the 
<br>&gt;&gt; ticket in one page.<br>&gt; The ticket zoom is especially there for zooming in on a single ticket. <br>&gt; If you want to see all messages in one page you can click the Queues <br>&gt; button and then click on the number after &#39;All tickets&#39;. You can also 
<br>&gt; enable the StatusView button which will give you a more compact overview <br>&gt; of all messages.<br>&nbsp;<br>Tatat&#39;s question may be a bit confusing.<br>What we want is to let users see all the &quot;replies&quot; in a ticket.
<br>The users want to see all the replies/bodies of a ticket, not just<br>the latest reply and the hierarchy of links on the top part<br>as in the ticket zoom view now.<br>I think this is the normal behavior in Trac and<br>
Bugzilla/Issuezilla, isn&#39;t it.<br><br clear="all"><br>-- <br>_/|\_ Samphan Raruenrom. Open Source Development Co., Ltd.<br>Tel: +66 38 311816, Fax: +66 38 773128, <a href="http://www.osdev.co.th/">http://www.osdev.co.th/
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