Where Can I access company tickets interface (if there is any)?
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Da: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Per conto di KartheeK
Inviato: mercoledì 17 maggio 2006 8.10
A: User questions and discussions about OTRS.org
Oggetto: Re: [otrs] Customer and Compay ticket
In the "Com pany Tickets" you will see the tickets of all the peolple who have a common customer ID.
If 5 people have customer ID100 then in the "Company Tickets" you willsee all the tickets of all the 5 people....
Hope That explains....
"Mamakwa M. Sefiri" wrote:
Can someone please explain to me the difference between Customer and Company tickets
Thanks
Mamakwa
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