Hi,

A big thanks to all who have assisted me the last week or so. I have installed CentOS on a new server and put otrs on. It works fine within the network but I cannot see otrs from outside.

I have a static IP and DNS name (otrs.mydomain.co.uk) for the server and it times out when connecting. I have a second linux server which also has a static IP (pingu.mydomain.co.uk). I have swapped the port forwarding and tested the dns names (otrs.mydomain.co.uk forwarded to the pingu box, all ok), and they all resolve ok.

I have disabled SELinux and the firewall, but still I get a timeout error.

Is there any setting in otrs to prevent outside connections?

Best regards

Mike Hayward
Managing Director


Comclusive Limited
e: mike.hayward@comclusive.co.uk
w: www.comclusive.co.uk
t: 0845 003 7571
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