On 06. Sep 2006, at 22:38 Uhr, Marc Petitmermet wrote:
On 06. Sep 2006, at 15:06 Uhr, Alexander Scholler wrote:
Marc Petitmermet schrieb:
I have activated the new feature of OTRS v2.1 "watched ticket". Thus, I get the additional display of currently 0 watched tickets. But how can I sign a ticket to be watched? You need to "subscribe" to it. When you zoom into a ticket you see the "subscribe" link. Regards, Marc
Am I blind - I see the "Responsible" link, but no "subscribe" link.
I just called the guessed url index.pl?Action=AgentTicketWatcher&TicketID=1486 and got
[Error][Kernel::System::Web::InterfaceAgent::Run][205] Module 'Kernel::Modules::AgentTicketSubscribe' not found!
In deed, there is a file ~/Kernel/Modules/AgentTicketWatcher.pm, but no AgentTicketSubscribe.pm.
but there should be an AgentTicketWatcher.pm modul. Have a look in the cvs:
http://cvs.otrs.org/viewcvs.cgi/otrs/Kernel/Modules/
May be something went wrong with your installation?
Please forget the above. I don't have an AgentTicketSubscribe.pm either. But the watcher/subscribe feature works properly in my installation. Regards, Marc