roughly 6 - 8GB of data...
Hello Jceralde,
I have followed this: http://doc.otrs.org/2.0/en/html/c1615.html I am also running /opt/otrs/RebuildTicketIndex.pl in a cron, I believe this brings in a sort of "indexing" Apart, from this I have not done anything. i am myself too confused of what i should do to further improve the performance. Just curious of what is the size of the db in your installation.
Regards, KartheeK
jceralde@eperformax.com wrote: hi, how do you tweak the mysql database to make it more faster ? can you help me with it . thanks.
Hello All,
I am happy to share the following: I have now been using OTRS for 8 months, our installation has about 3,00,000 tickets put in it. There are about 3000 tickets created a day by 300 concurrent users. The total size of the database(mysql)is 2GB. At any time there are atleast 5000 Open tickets in the system. The System is working fine without any problems. OTRS is amazing! Everyone, please share more info about your installation.
Thanks & Regards, KartheeK
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Jonathan Ceralde ePerformax Contact Centers Corp 2nd Floor, BPI Buendia Bldg. Sen. Gil Puyat Ave. Makati City, Philippines Tel: +63 (2) 490 22 88 -------------------------------------------------------------------------------- This message and any attachments are confidential to the ordinary user of the e-mail address to which it was addressed and may also be privileged. If you are not the addressee you may not read, copy, forward, disclose or use any part of the message or its attachments and if you have received this message in error, please notify the sender immediately by return e-mail and delete it from your system. Internet communications cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, arrive late or contain viruses. The sender therefore does not accept liability for any errors or omissions in the context of this message which arise as a result of Internet transmission. Any opinions contained in this message are those of the author and are not given or endorsed by the Transnational Diversified Group (TDG), its Member Companies (MCs), or office through which this message is sent unless otherwise clearly indicated in this message and the authority of the author to so bind TDG and any of its MCs referred to is duly verified. --------------------------------------------------------------------------------