7 Feb
2011
7 Feb
'11
10:51 p.m.
Dear Nick, SysConfig -> Ticket -> Frontend::Agent::Ticket::ViewSearch Additionally you can define a default value. On 07.02.2011, at 22:14, Nick Bright wrote:
How does one go about changing the value of the default search template? Internally about 90% of our searches are by ticket number, so it would be a much better default than fulltext.
— Nils Leideck Senior Consultant http://webint.cryptonode.de / a Fractal project